Privacy Policy

Dennas Party Rentals Inc. (“the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dennaspartyrentals.ca or use our services.

By using our website or services, you consent to the practices described in this policy.

We may collect the following types of personal information:

Information You Provide

• Full name
• Email address
• Phone number
• Event address and details
• Messages or special requests submitted through our quote form
• Waiver and release of liability acknowledgments

Information Collected Automatically

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our site
• Referring website or source

We use your personal information to:

• Process and manage rental bookings and quotes
• Communicate with you about your event and reservation
• Send booking confirmations, invoices, and payment receipts
• Generate and deliver waiver documents
• Respond to inquiries and provide customer support
• Improve our website, services, and customer experience
• Comply with legal obligations

We use Stripe as our third-party payment processor. When you make a payment, your credit card and billing information is collected and processed directly by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers.

For more information, please review Stripe's Privacy Policy.

We use email and SMS to communicate important information about your bookings, including:

• Quote details and links
• Booking confirmations
• Payment receipts and reminders
• Waiver documents

We do not send unsolicited marketing emails or sell your contact information to third parties for marketing purposes.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (e.g., Stripe for payments, Resend for email delivery, Twilio for SMS notifications)
• Legal Requirements: When required by law, regulation, or legal process
• Business Protection: To protect the rights, property, or safety of Dennas Party Rentals, our customers, or the public

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Booking and payment records may be retained for accounting and legal compliance purposes.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), secure authentication, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that help us understand how visitors use our site.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Under applicable privacy laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for certain data processing activities

To exercise any of these rights, please contact us at info@dennaspartyrentals.ca.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. All bookings and agreements must be made by an adult (18 years or older).

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.